Active Listening

his training programme explores what active listening is and considering its importance in someone’s personal and professional life.

Learning outcomes

By the end of this course, you will:

  • Understand what active listening is
  • Understand the benefits and rewards of practising active listening
  • Be ready to take your new active listening knowledge and put it into action


This course is made up of 3 sections

  • Introduction
  • 1. What is Active Listening? 5 mins
  • 2. How to be an Active Listener 6 mins
  • 3. Conclusion 1 mins


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